Terms of service
The rules for using Panhandle Stock Media. What each license lets you do is on the Licensing page; this page covers accounts, payments and everything around them.
Agreement
By creating an account, buying a license or starting a plan, you agree to these terms. If you use Panhandle Stock Media for a company, you agree on its behalf.
Accounts and teams
Keep your login to yourself. Team plans give each person their own seat; seats are not shared. You are responsible for downloads made from your account.
Licenses
Every photo, drone still and clip is licensed, not sold. Your rights depend on the tier you bought: Business, Commercial or Unlimited. The Licensing page and your license PDF spell out each one.
What you can't do
Resell or give away the files, sublicense them, use them to train AI models, use them in a misleading listing (for example, to market a different property), or imply that a homeowner endorses you.
Purchases and refunds
Prices and credit costs are shown before you pay. Refunds follow our refund policy, which support can explain for any order. If a file is damaged, we will replace it.
Plans and credits
Plans renew automatically until you cancel and add credits every month, including on annual billing. Unused plan credits expire at the next refresh; top-up credits last 90 days. Cancel any time from Billing; your plan runs to the end of the period you paid for, and anything you licensed stays licensed.
Custom shoot requests
A custom shoot request is an inquiry, not a booking. Nothing is scheduled or charged until you accept a written quote from us.
Payments
Payments are processed by Stripe. Prices are in US dollars, and Florida sales tax is added where it applies.
Ownership
Panhandle Productions owns every file in the library. If a specific restriction or takedown applies to a file, we remove it from sale.
Disclaimers and liability
The service is provided as is. Our total liability for any claim is limited to what you paid us in the 12 months before it.
Governing law
These terms are governed by Florida law.
Contact
Questions about these terms: use the Contact page and choose "Licensing or legal".